Refund Policy
No Refund Policy:
We generally do not offer refunds on purchases made from us. However, we understand that there may be exceptional circumstances, and we are committed to resolving any issues to ensure your satisfaction.
Exceptions to the No Refund Policy:
If you believe that you are entitled to a refund due to extenuating circumstances, you may submit a refund request. We will thoroughly review your request on a case-by-case basis and may provide a refund if deemed appropriate. However, please note that granting a refund is solely at our discretion.
Refund Request Procedure:
To request a refund, please follow these steps:
a. Contact our customer support team within 7 days of the original purchase date, explaining the reason for your refund request.
b. Provide relevant details, including your order number, contact information, and any supporting documentation or evidence.
c. Our team will review your request and may contact you for further information or clarification.
d. If approved, we will process your refund according to the original payment method used for the purchase.
Important Notes:
- If a refund is approved, we reserve the right to issue the refund in the form of Equated Monthly Installments (EMIs) or any other method at our sole discretion.
- If you have already attended one or more live course classes, we reserve the right to deduct a reasonable amount from the refund, based on the value of the sessions conducted, as determined solely by us.
Non-Refundable Items and Services:
Certain items and services may be exempt from our refund policy. These include, but are not limited to:
- Digital products or downloadable content, such as software, e-books, courses, or videos.
- Services that have already been rendered or partially completed.
Inspection and Resolution:
In cases where a refund request is related to product quality, defects, or errors on our part, we may require an inspection of the product or related evidence. Our team will thoroughly investigate the matter and determine the appropriate course of action, which may include providing a refund or offering a replacement or alternative solution.
Processing Time:
Refund requests will be processed within a reasonable time frame. Please note that the exact processing time may vary depending on the nature of the request and the method of payment used.
Contact Information:
If you have any questions or concerns regarding our refund policy, please contact our customer support team via WhatsApp at +91 97048 69773.
Need help?
Contact us at +91 97048 69773 for questions related to refunds.